Where do I go to collect my tickets? Please proceed to the Madame Tussauds admissions desk and they will issue you with your tickets. Related articles I haven't received my print @ home tickets? How can I Contact You? I have purchased tickets for someone else, how will they collect them on the day? How does the Print@Home and Mobile Ticket work? What if I need to collect my tickets but I do not have the card I used for payment?