If you have received your e-mail confirmation confirming your booking but not your Print @ Home tickets, please don't worry. The Madame Tussauds New York team can issue your tickets onsite, when presenting the booking reference number, the payment card and photographic ID. Please note, to help eliminate fraud: for all online bookings, please make sure you bring the credit card you paid with along with you. If somebody else paid, please bring a signed letter from the card holder.