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  1. Madame Tussauds New York | Celebrity Wax Attraction
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • How do I book tickets online?
  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking?
  • Will I be able to print tickets purchased from my mobile devices?
  • What if I receive an error adding an item to my cart?
  • What if my transaction fails due to an error regarding my billing address?
  • Do you accept the Euro or other foreign currency?

What if my transaction fails due to an error regarding my billing address?

The billing address must be entered the same as your bank or credit card company has on file. If you recently moved, consider trying your former address in the payment information fields. 

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Related articles

  • I'm purchasing tickets and I need to know if we have to arrive at a specific time, or are the purchased tickets for a specific date good all day, at any time?
  • How does the Print@Home and Mobile Ticket work?
  • How do I buy tickets for Madame Tussauds New York?
  • What if I receive an error adding an item to my cart?
  • Can I change my booking?

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