Yes, Madame Tussauds New York is fully wheelchair accessible and welcomes guests of all mobility levels. The attraction is designed to ensure that everyone can enjoy the experience comfortably and safely.
♿ Accessibility Features
- All public areas and queues throughout the attraction are ADA-compliant, allowing wheelchair users to wait and move through the experience alongside their family and friends.
- Elevators and ramps are available to access all floors and exhibit areas.
- Restrooms with accessible stalls are located within the attraction.
👥 Guest Assistance & Recommendations
While our team members are happy to assist, we recommend that guests using wheelchairs be accompanied by someone familiar with their specific needs. This is especially important in the unlikely event of an emergency evacuation, where additional support may be required.
- In case of an emergency, stair evacuation chairs are available and will be operated by the local fire department to safely evacuate guests who need assistance.
- Our staff is trained to provide support, but family members or caregivers are best equipped to help with lifting or carrying if needed.