Where do I go to collect my tickets? Please proceed to the Madame Tussauds admissions desk and they will issue you with your tickets. Related articles I haven't received my tickets. What should I do? How does the Print@Home and Mobile Ticket work? I have purchased tickets for someone else, how will they collect them on the day? What identification is accepted when collecting tickets? How do I book tickets online for Madame Tussauds New York?